Smarton offers marketing, sales, relationship support, customer satisfaction management and other important tools for improving customer relationships. The competitive business environment obliges businesses to continuously seek opportunities to improve their relationships with customers. Smarton CRM not only helps identify and focus on the most important customers but also creates distribution chains, develops sales teams and controls the sales agent activity, allowing you to manage relationships and follow sales division professionally. It is possible to manage customer access to orders and necessary pieces of information, such as order histories, product datasheets, and production tracking for certain orders. You can control the accessibility for different levels of system users, quickly creating effective sales structures. Smarton CRM is engineered to reach real business targets.
Sell anywhere and stay on top of your leads and opportunities, meetings or calls across any mobile device with Smarton CRM. Move smoothly between your mobile and desktop apps to stay on top of every deal wherever you happen to be. Track customers and stay ahead of your forecast, spend time where it counts and meets your sales targets. Sell more by automating your day-to-day tasks. Automatically monitor and redirect alerts, the route leads to teams, assign opportunities and monitor account activity while you are out of office.
Smarton supports tracking of email, newsletter, trade show, advertisement, direct contact and other types of campaigns, following your marketing efforts and helping identify the most effective mix of channels. Smarton not only ensures that you would spend your marketing expenses where they count but also helps you understand which campaigns, leads and accounts have resulted in a sale. Use the Smarton CRM’s campaign-to-deal reporting to monitor your marketing investment and return. Establish credibility with sales and management by leveraging insights to adapt and improve.
Sell using your favourite applications with the Smarton built-in email integration for Microsoft, Google, and IMAP based email servers. Smarton also comes with a wide range of collaboration integration features right out of the box. You can easily integrate Smarton with Gmail, Google Docs, Google Calendar, Google Contacts.
Unlike traditional CRM solutions that record your work in monolithic systems controlled by IT only, Smarton has flexibility, agility and simplicity to enable anyone to personalize the platform so they can sell their way. Configure Smarton to fit your sales process, your forecasting practices, your team and your business in a seamless way that is still powerfully integrated with other systems of your enterprise.
Sell proactively and avoid surprises by knowing what matters to your accounts and contacts, when it does. Know your accounts inside and outside with full customer activity history across the extended selling platform. Understand what matters to your key contacts and when to engage smarter account intelligence based on cross-channel and social media activity. Smarton reporting and dashboards provide you with real-time information about your pipeline, progress towards quotas, key opportunity and account activity, and performance. Smarton reports are designed for the end-user so every sales team can securely access the insights they need to drive performance.